Protecting workers’ health (2024)

30 November 2017

What determines the health of workers

Economically active people spend on an average about one third of their time at the workplace. Employment and working conditions have powerful effects on health equity. Good working conditions can provide social protection and status, personal development opportunities, and protection from physical and psychosocial hazards. They can also improve social relations and self esteem of employees and lead to positive health effects.

The health of workers is an essential prerequisite for household income, productivity and economic development. Therefore, restoring and maintaining working capacity is an important function of the health services.

Health risks at the workplace, such as heat, noise, dust, hazardous chemicals, unsafe machines and psychological stress, cause occupational diseases and can aggravate other health problems. Conditions of employment, occupation and the position in the workplace hierarchy also affect health. People working under stress or with precarious employment conditions are likely to smoke more, exercise less and have an unhealthy diet.

In addition to general health care, all workers – and particularly those in high-risk occupations – need health services to assess and reduce exposure to occupational risks, as well as medical surveillance for early detection of occupational and work-related diseases and injuries.

Chronic respiratory diseases, musculoskeletal disorders, noise-induced hearing loss and skin problems are the most common occupational diseases. Yet only one third of countries have programmes in place to address these issues.

Work-related noncommunicable diseases (NCDs) as well as cardiovascular diseases and depression caused by occupational stress result in increasing rates of long-term illness and absence from work. Occupational NCDs include occupational cancer, chronic bronchitis and asthma caused by air pollution in the workplace and radiation.

Despite these diseases, in the majority of countries physicians and nurses are not adequately trained to address work-related health problems and many countries do not offer postgraduate education in occupational health.

Health coverage of workers

Work-related health problems result in an economic loss of 4–6% of GDP for most countries. About 70% of workers do not have any insurance to compensate them in case of occupational diseases and injuries.

Universal health coverage combines access to services needed to achieve good health (health promotion, prevention, treatment and rehabilitation, including those that address health determinants) with the financial protection that prevents ill health leading to poverty.

There are effective interventions to prevent occupational diseases. For example encapsulation of pollution sources, ventilation, noise control, substitution of dangerous chemicals, improvement of furniture and the organization of work.

The task of specialized occupational health services is to assess these risks and develop recommendations for prevention of occupational and work-related diseases. Workers at risk need regular medical check-ups to detect any health problem at an early stage, when treatment and modification of the workplace can help avoid permanent damage.

Currently, specialized occupational health services are available only for 15% of workers across the world, primarily in big companies that offer health insurance and employment injury benefits. With the ongoing global job crisis, more and more people seek labour in the informal sector without any insurance cover and no occupational health services. Many such workers often also work in hazardous conditions and suffer work-related diseases, injuries and disabilities. In many communities, when the breadwinner falls sick the entire family suffers as there is no social protection.

Primary care centres can deliver some basic occupational services for workers in the informal sector and in small enterprises in the community. Most often they carry out workplace visits with recommendations for improvement, and conduct preliminary and periodic medical examinations, diagnosis and reporting of occupational and work-related diseases. Primary care centres could also train and work with health volunteers and workplace safety representatives to implement simple measures for the prevention of occupational diseases and provide advice on safer working methods. The costs of these services varies between US$ 18 and US$ 60 (purchasing power parity) per worker. Their benefits would include:

  • improvements in the workplace even after the first visit;
  • detecting and managing work-related health problems at an early stage; and
  • educating and involving working communities in the protection of their health.

Research has demonstrated that workplace health initiatives can help reduce sick leave absenteeism by 27% and health-care costs for companies by 26%.

WHO response

World Health Assembly resolution WHA60.26, “Workers’ Health: Global Plan of Action”, urged Member States “to work towards full coverage of all workers, particularly those in the informal sector, agriculture, small enterprises and migrant workers with essential interventions and basic occupational health services for primary prevention of occupational and work-related diseases and injuries.”

WHO’s proposed strategy to improve health coverage of workers including those working in small companies and the informal sector is to work with countries in the following strategic directions.

  1. Increasing skills of primary care providers–general practitioners, nurses, environmental and public health technicians, and community health workers–to provide basic occupational health services such as advice on improving working conditions, monitoring the health status of workers and detecting the most common occupational diseases among workers in small companies, rural areas, farms, the informal sector and among migrants.
  2. Expanding the coverage and improving quality of specialized occupational health services in big and medium-sized companies and industrial zones, with a focus on assessing and reducing occupational risks; surveillance and improvement of the work environment, work organization, machinery and equipment; early detection and rehabilitation of occupational diseases; promotion of health; and the provision of first aid at the workplace.
  3. Establishing connections between occupational health services and primary care centres to facilitate the care of workers suffering from chronic diseases and their return to work after long-term absence due to sickness.
  4. Developing workplace health initiatives, tools and methods for empowering companies and other work settings to take better care of health, without unduly relying on professional health services.
  5. Including occupational health in the pre- and in-service training of all frontline health providers and certain medical specialists dealing with cancer, skin, respiratory and neurological diseases, and musculoskeletal disorders.
  6. Developing roadmaps for scaling up access of workers to essential interventions and services, as defined nationally, for prevention and control of occupational and work-related diseases. These include monitoring coverage and setting realistic targets in line with available human and financial resources for health and local traditions.

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Protecting workers’ health (2024)

FAQs

How do I complain about poor working conditions? ›

You can file a complaint online; download the form and mail or fax it to the nearest OSHA office; or call 1-800-321-OSHA (6742). Most complaints sent in on line may be resolved informally over the phone with your employer.

What are unreasonable work conditions? ›

Issues like uncomfortable temperatures, broken chairs, wobbly desks, noisy surroundings, and more can become big distractions and have an adverse impact on productivity. Discomfort at work can also hurt morale and reduce employee satisfaction.

How to fix poor working conditions? ›

One of the best ways to reduce turnover and improve conditions is to give employees choices. An option to work remotely, either full time or part time, may especially appeal to employees who commute long distances. Encouraging employees to use their time off and helping them manage their workloads may also help.

Can you sue for inhumane working conditions? ›

The workers' compensation system protects employers from liability for ordinary negligence. However, it is possible to sue an employer if they intentionally place a worker in a dangerous position and the employee suffers serious injury or death as a result.

What constitutes an unsafe work environment? ›

Unsafe working conditions are conditions that are dangerous or hazardous to any person expected to be on or authorized to be on the premises of place of work. These conditions can prevent workers from proper job function, and pose a risk to their health and safety.

What are HR trigger words? ›

Words that trigger negative emotions – These would include words such as “accused”, “aggravated”, “blamed”, “unimportant”, “unhappy”.

What should an employer never say to an employee? ›

“You're lucky you work here” or “You're lucky to have this job” “We already tried that”, or “This is how we've always done it” “No” “I'll take that under consideration”

Can HR tell your boss what you say? ›

Although HR professionals—unlike medical professionals, religious functionaries or attorneys—are not subject to any overarching legally mandated duty of confidentiality, they are required by laws regulating the workplace to ensure and maintain the confidentiality of some types of employee information.

What laws exist to protect you as a worker? ›

Federal labor laws
Information aboutLabor law or act
Minimum wage, overtime, child laborFair Labor Standards Act
Workplace safety, retaliation for whistleblowingOccupational Safety and Health Act
Migrant and seasonal agricultural workersMigrant and Seasonal Agricultural Worker Protection Act (MSPA)
5 more rows
Dec 11, 2023

Can a manager yell at you in front of other employees? ›

Can my boss yell at me in front of other employees? Yes. Unless your boss discriminates against you and uses yelling as a tactic, then you are out of luck. Employment laws do not prevent employers from acting poorly and only punish bad actors if they discriminate or retaliate against employees.

Can I sue my boss for talking behind my back? ›

Yes, you may be able to sue your employer for verbal abuse.

Can I refuse to work if I feel unsafe? ›

If the condition clearly presents a risk of death or serious physical harm, there is not sufficient time for OSHA to inspect, and, where possible, you have brought the condition to the attention of your employer, you may have a legal right to refuse to work in a situation in which you would be exposed to the hazard.

What happens when you file an OSHA complaint? ›

If you file a complaint, OSHA will contact you to determine whether to conduct an investigation. You must respond to OSHA's follow-up contact or your complaint will be dismissed. A whistleblower complaint filed with OSHA cannot be filed anonymously.

What is an unhygienic working environment? ›

Germs can spread like wildfire in any work environment as a result of unhygienic employee habits. Whether it be sneezing without using a tissue, leaving dirty dishes in the communal kitchen sink or not wiping away food crumbs on desks.

How do you deal with unfair working conditions? ›

How To Handle Unfair Treatment At Work
  1. What is Unfair Treatment in the Workplace? ...
  2. Step One: Document EVERYTHING. ...
  3. Step Two: File a Complaint with Your Company's HR Department. ...
  4. Step Three: Call an Employment Lawyer. ...
  5. Step Four: Contact Your State's Employment Commission. ...
  6. Step Five: Contact the EEOC.

How do you report a negative work environment? ›

5 Steps in Reporting and Proving a Hostile Work Environment
  1. Document and gather evidence. ...
  2. Use the company's internal complaint process. ...
  3. Reach out to witnesses and other victims. ...
  4. Seek legal advice. ...
  5. Arm yourself with knowledge of the laws that apply.
Jan 27, 2021

How do I complain about a problem at work? ›

Basic rules
  1. keep your letter to the point. You need to give enough detail for your employer to be able to investigate your complaint properly. ...
  2. keep to the facts. ...
  3. never use abusive or offensive language. ...
  4. explain how you felt about the behaviour you are complaining about but don't use emotive language.

What is the proper way to complain about work? ›

According to Smith, she advises her clients to approach their bosses with potential solutions and explain what they've tried so far to show that they have taken initiative. You should also leave room for input from your boss, with Smith recommending people ask, "Do you see other paths?" as a way to elicit a response.

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